We are using Microsoft Teams to invite clients to attend online appointments, groups and workshops. This enables you and the therapist and other members of the group to be able to see each other.
Video calls require a good Internet connection and any Android or Apple platform, such as a smart phone, laptop, desktop computer or tablet.
At some point before the workshop you will receive an invite to join a Microsoft Teams meeting. Please ensure you check your junk folder and ring Admin if you do not receive an email the day before your appointment is scheduled.
We recommend you try joining the meeting to check whether you need to download the Microsoft Teams app before your workshop. Clicking on the link will give you the option to open in a web browser or prompt you to download the app, which is free. Please note you do not need to create a Microsoft Teams account as you will be able to join the appointment as a guest.
You are responsible for ensuring privacy and security during your attendance with Talking Therapies. Please consider the following points:
- Making sure others in the house know not to disturb or interrupt you
- Find a safe space where you can set up your device and sit comfortably for the session. A desk or table is ideal, as you may need to write things down
- Close all other open browsers and programmes on your computer as these can affect the connection and either slow it down or cause the screen to freeze
Helpful tips:
- Make sure your device is fully charged or have a charging device handy
- Use headphones with a microphone attached (your mobile phone headphones are suitable)
